Airline fares
Economic
Promo
from 5%
Accrual of bonuses
from the air ticket amount
from the air ticket amount
from 8%
Accrual of bonuses
from the amount of additional services (seat selection, excess baggage)
from the amount of additional services (seat selection, excess baggage)
10 kg
Paid
Baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
Paid
Seat selection service
subject to availability of seats at registration
subject to availability of seats at registration
Paid
Sport equipment
Conditions for applying the fare before the end of check-in for the flight *
Changes to the route more than 3 days (72 hours) in advance are allowed with a fee of 5000 RUR per TICKET; less than 3 days (72 hours) changes are prohibited.
Date/time changes more than 3 days (72 hours) are permitted without charge; less than 3 days (72 hours) changes are prohibited.
Returns allowed *
no fee 3 days (72 hours) before flight departure; less than 3 days (72 hours) no returns allowed. The ordering fee is non-refundable
Conditions for applying the fare in case of no-show for a flight *
Route changes are prohibited
Date/time changes are prohibited
No returns allowed
Economy
from 6%
Accrual of bonuses
from the air ticket amount
from the air ticket amount
from 8%
Accrual of bonuses
from the amount of additional services (seat selection, excess baggage)
from the amount of additional services (seat selection, excess baggage)
10 kg
23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
Paid
Seat selection service
subject to availability of seats at registration
subject to availability of seats at registration
For free
Sport equipment
Conditions for applying the fare before the end of check-in for the flight *
Route changes are allowed with a fee of RUB 5,000 per TICKET
Date/Time Changes
More than 72 hours before flight departure - allowed without penalty
Less than 72 hours before flight departure - allowed with a fine of RUB 1,500 per ticket
Less than 72 hours before flight departure - allowed with a fine of RUB 1,500 per ticket
Returns allowed *
no fee 3 days (72 hours) before flight departure; less than 3 days (72 hours) is allowed with a fee of 1500 rubles. for the operation. The ordering fee is non-refundable
Conditions for applying the fare in case of no-show for a flight *
Route changes
prohibited
prohibited
Date/Time Changes
prohibited
prohibited
No returns allowed
Premium - Economy
from 7%
Accrual of bonuses
from the air ticket amount
from the air ticket amount
from 8%
Accrual of bonuses
from the amount of additional services (seat selection, excess baggage)
from the amount of additional services (seat selection, excess baggage)
10 kg
2x23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
Free 6
Seat selection service
subject to availability of seats at registration
subject to availability of seats at registration
For free
Sport equipment
Upgrade to Business 5 class
Only for owners of “Golden” cards of the “Wings” program
Conditions for applying the fare before the end of check-in for the flight *
Route changes are allowed without fees
Date/time changes are permitted without fee
Returns allowed *
no fee 3 days (72 hours) before flight departure; less than 3 days (72 hours) is allowed with a fee of 1500 rubles. for the operation. The ordering fee is non-refundable
Conditions for applying the fare in case of no-show for a flight *
Route changes
prohibited
prohibited
Date/Time Changes
prohibited
prohibited
No returns allowed
Business
Comfort
from 7%
Bonus accrual
from the airfare amount
from the airfare amount
from 8%
Bonus accrual
from the amount of additional services (seat selection, excess baggage)
from the amount of additional services (seat selection, excess baggage)
2x total weight up to 15 kg
Hand luggage 1
55cm x 40cm x 20cm (L x W x H)
55cm x 40cm x 20cm (L x W x H)
2x32 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
For free
Seat selection service
seating two to a block of three chairs
seating two to a block of three chairs
For free
Sports equipment
Meals on board
Special menu
depends on the flight direction, time of day and flight duration
depends on the flight direction, time of day and flight duration
Comfort means
slippers, blanket, pillow, sleep glasses, UAM in-flight magazine
Separate reception desk *
If there are Business Class check-in counters at the airport
Business lounge
Separate landing
Conditions for applying the fare until check-in for the flight is closed*
Route changes are permitted.
Date/time changes are allowed without a fee
Returns are allowed without a fee.
Conditions for applying the fare in case of no-show*
Route changes are prohibited.
Date/time changes are allowed without a fee
Returns are prohibited
Business
from 7%
Accrual of bonuses
from the air ticket amount
from the air ticket amount
from 8%
Accrual of bonuses
from the amount of additional services (seat selection, excess baggage)
from the amount of additional services (seat selection, excess baggage)
2x total weight up to 15 kg
Hand luggage 1
2x32 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
For free
Seat selection service
business class seat
business class seat
For free
Sport equipment
Meals on board
Special menu
depends on the flight direction, time of day and flight duration
depends on the flight direction, time of day and flight duration
Comfort facilities
slippers, blanket, pillow, sleep glasses, UAM logbook
Separate reception *
If Business Class check-in counters are available at the airport
Business lounge
Separate landing
Conditions for applying the fare before the end of check-in for the flight *
Route changes allowed
Date/time changes are permitted without fee
Returns allowed without fee
Conditions for applying the fare in case of no-show for a flight *
Route changes are allowed without fee
Date/time changes are permitted without fee
Returns allowed without fee
MANDATORY CONDITIONS
An electronic ticket is not valid for carriage if the first leg of the journey has not been used.
Booking fee (YR) is non-refundable
The conditions apply to cases of voluntary withdrawal from the contract of carriage or modification of the contract of carriage.
When the tariff increases, an additional fee is charged for the difference in cost between the tariffs.
NOTES:
- Meals on board are provided depending on the flight direction, time of day and flight duration. Information about meals on board is available at the link .
In case of a passenger's no-show for the flight, the carrier will cancel the reservation for each subsequent section of the transportation route without notifying the passenger. If the passenger intends to continue transportation on subsequent sections of the route, it is necessary to notify the airline no later than the end of check-in for the first segment of the transportation.
According to FAP, Order of the Ministry of Transport of Russia No. 82, paragraph 27
Please note that when changing an air ticket, the difference between the old and new level is paid additionally, provided that the fare increases. Any operation on an air ticket (refund or change of route/departure date/flight number) is carried out only within 1 year from the date of ticket issue.
Rerouting is only possible within the country, with the possibility of changing either the departure point or the arrival point.
When combining fares, the rules of the most restrictive fare apply, taking into account the date of sale. For details, please contact the passenger support service by phone: 8 800-7700-262
Economic
Promo
from 5%
Accrual of bonuses
from the air ticket amount
from the air ticket amount
from 8%
Accrual of bonuses
from the amount of additional services (seat selection, excess baggage)
from the amount of additional services (seat selection, excess baggage)
10 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
55 cm x 40 cm x 20 cm (L x W x H)
Paid
Baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
Paid
Seat selection service
subject to availability of seats at registration
subject to availability of seats at registration
Paid
Sport equipment
Conditions for returning a ticket if there are more than 24 hours left before check-in for a flight ends
No returns allowed
If the ticket is not completely used
No returns allowed
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before check-in for the flight ends
No returns allowed
If the ticket is not completely used
No returns allowed
If the ticket is partially used
Conditions for refund in case of no-show for flight
No returns allowed
If the ticket is not completely used
No returns allowed
If the ticket is partially used
Conditions for changing a ticket if there are more than 24 hours left before check-in for a flight ends
100 euros per segment
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Conditions for changing a ticket if there are less than 24 hours left before check-in for the flight ends
100 euros per segment
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Conditions for changes in case of no-show for a flight
Changes are prohibited
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Change conditions when replacing a route
Changes are prohibited
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Economy
from 6%
Accrual of bonuses
from the air ticket amount
from the air ticket amount
from 8%
Accrual of bonuses
from the amount of additional services (seat selection, excess baggage)
from the amount of additional services (seat selection, excess baggage)
10 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
55 cm x 40 cm x 20 cm (L x W x H)
23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
Paid
Seat selection service
subject to availability of seats at registration
subject to availability of seats at registration
For free
Sport equipment
Conditions for returning a ticket if there are more than 24 hours left before check-in for a flight ends
Fee 20 euros per segment
If the ticket is not completely used
Fee 20 euros per segment
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before check-in for the flight ends
Fee 40 euros per segment
If the ticket is not completely used
Fee 40 euros per segment
If the ticket is partially used
Conditions for refund in case of no-show for flight
No returns allowed
If the ticket is not completely used
No returns allowed
If the ticket is partially used
Conditions for changing a ticket if there are more than 24 hours left before check-in for a flight ends
Fee 20 euros per segment
If the ticket is not completely used
Fee 20 euros per segment
If the ticket is partially used
Conditions for changing a ticket if there are less than 24 hours left before check-in for the flight ends
Fee 40 euros per segment
If the ticket is not completely used
Fee 40 euros per segment
If the ticket is partially used
Conditions for changes in case of no-show for a flight
Changes are prohibited
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Change conditions when replacing a route
Changes are prohibited
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Premium - Economy
from 7%
Accrual of bonuses
from the air ticket amount
from the air ticket amount
from 8%
Accrual of bonuses
from the amount of additional services (seat selection, excess baggage)
from the amount of additional services (seat selection, excess baggage)
10 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
55 cm x 40 cm x 20 cm (L x W x H)
2x23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
Free 6
Seat selection service
subject to availability of seats at registration
subject to availability of seats at registration
For free
Sport equipment
Upgrade to Business 5 class
Only for owners of “Golden” cards of the “Wings” program
Conditions for returning a ticket if there are more than 24 hours left before check-in for a flight ends
No fees
If the ticket is not completely used
Fee 20 euros per segment
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before check-in for the flight ends
Fee 40 euros per segment
If the ticket is not completely used
Fee 40 euros per segment
If the ticket is partially used
Conditions for refund in case of no-show for flight
No returns allowed
If the ticket is not completely used
No returns allowed
If the ticket is partially used
Conditions for changing a ticket if there are more than 24 hours left before check-in for a flight ends
No fees
If the ticket is not completely used
Fee 20 euros per segment
If the ticket is partially used
Conditions for changing a ticket if there are less than 24 hours left before check-in for the flight ends
Fee 40 euros per segment
If the ticket is not completely used
Fee 40 euros per segment
If the ticket is partially used
Conditions for changes in case of no-show for a flight
Changes are prohibited
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Change conditions when replacing a route
Changes are prohibited
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Business
Comfort
from 7%
Accrual of bonuses
from the air ticket amount
from the air ticket amount
from 8%
Accrual of bonuses
from the amount of additional services (seat selection, excess baggage)
from the amount of additional services (seat selection, excess baggage)
2x total weight up to 15 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
55 cm x 40 cm x 20 cm (L x W x H)
2x32 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
For free
Seat selection service
business class seat
business class seat
For free
Sport equipment
Meals on board
Special menu
depends on the flight direction, time of day and flight duration
depends on the flight direction, time of day and flight duration
Comfort facilities
slippers, blanket, pillow, sleep glasses, UAM logbook
Separate reception
If Business Class check-in counters are available at the airport
Business lounge
Separate landing
Conditions for returning a ticket if there are more than 24 hours left before check-in for a flight ends
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before check-in for the flight ends
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for refund in case of no-show for flight
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for changing a ticket if there are more than 24 hours left before check-in for a flight ends
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for changing a ticket if there are less than 24 hours left before check-in for the flight ends
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for changes in case of no-show for a flight
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Change conditions when replacing a route
Changes are prohibited
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Business
from 7%
Accrual of bonuses
from the air ticket amount
from the air ticket amount
from 8%
Accrual of bonuses
from the amount of additional services (seat selection, excess baggage)
from the amount of additional services (seat selection, excess baggage)
2x total weight up to 15 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
55 cm x 40 cm x 20 cm (L x W x H)
2x32 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
For free
Seat selection service
business class seat
business class seat
For free
Sport equipment
Meals on board
Special menu
depends on the flight direction, time of day and flight duration
depends on the flight direction, time of day and flight duration
Comfort facilities
slippers, blanket, pillow, sleep glasses, UAM logbook
Separate reception
If Business Class check-in counters are available at the airport
Business lounge
Separate landing
Conditions for returning a ticket if there are more than 24 hours left before check-in for a flight ends
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before check-in for the flight ends
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for refund in case of no-show for flight
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for changing a ticket if there are more than 24 hours left before check-in for a flight ends
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for changing a ticket if there are less than 24 hours left before check-in for the flight ends
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for changes in case of no-show for a flight
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Change conditions when replacing a route
Changes are prohibited
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
MANDATORY CONDITIONS
An electronic ticket is not valid for carriage if the first leg of the journey has not been used.
Booking fee (YR) is non-refundable
The conditions apply to cases of voluntary withdrawal from the contract of carriage or modification of the contract of carriage.
When the tariff increases, an additional fee is charged for the difference in cost between the tariffs.
NOTES:
- If the flight is operated by a codeshare partner of Ural Airlines, then the rules and conditions for applying the tariffs of the operating carrier (i.e. the airline that actually carried the passengers) apply.
- For children from 0 to 2 years:
Promo: baggage - 0 kg, hand luggage - 10 kg
Economy and other fares: baggage - 10 kg, hand luggage - 10 kg - Meals on board are provided depending on the flight direction, time of day and flight duration. Information about meals on board is available at the link .
- If there are Business Class check-in counters at the airport.
- Only for owners of the "Gold" cards of the "Wings" program.
- A seat at the front of the aircraft, subject to availability at check-in.
- The Business Class cabin is equipped with Economy Class seats for aircraft type A321.
- A fee is charged for the change operation on the ticket.
- The terms of application of tariffs on charter flights may differ.
Please note that when changing an air ticket, the difference between the old and new level is paid additionally, provided that the fare increases. Any operation on an air ticket (refund or change of route/departure date/flight number) is carried out only within 1 year from the date of ticket issue.
Rerouting is only possible within the country, with the possibility of changing either the departure point or the arrival point.
When combining tariffs, the rules of the most restrictive tariff apply.
Economic
Promo
from 3%
Accrual of bonuses
from the air ticket amount
from the air ticket amount
from 8%
Accrual of bonuses
from the amount of additional services (seat selection, excess baggage)
from the amount of additional services (seat selection, excess baggage)
10 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
55 cm x 40 cm x 20 cm (L x W x H)
Paid
Baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
Paid
Seat selection service
subject to availability of seats at registration
subject to availability of seats at registration
Paid
Sport equipment
Conditions for returning a ticket if there are more than 24 hours left before check-in for a flight ends
No returns allowed
If the ticket is not completely used
No returns allowed
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before check-in for the flight ends
No returns allowed
If the ticket is not completely used
No returns allowed
If the ticket is partially used
Conditions for refund in case of no-show for flight
No returns allowed
If the ticket is not completely used
No returns allowed
If the ticket is partially used
Conditions for changing a ticket if there are more than 24 hours left before check-in for a flight ends
100 euros per segment
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Conditions for changing a ticket if there are less than 24 hours left before check-in for the flight ends
100 euros per segment
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Conditions for changes in case of no-show for a flight
Changes are prohibited
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Change conditions when replacing a route
Changes are prohibited
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Economy
from 3%
Accrual of bonuses
from the air ticket amount
from the air ticket amount
from 8%
Accrual of bonuses
from the amount of additional services (seat selection, excess baggage)
from the amount of additional services (seat selection, excess baggage)
10 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
55 cm x 40 cm x 20 cm (L x W x H)
23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
Paid
Seat selection service
subject to availability of seats at registration
subject to availability of seats at registration
For free
Sport equipment
Conditions for returning a ticket if there are more than 24 hours left before check-in for a flight ends
Fee 20 euros per segment
If the ticket is not completely used
Fee 20 euros per segment
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before check-in for the flight ends
Fee 40 euros per segment
If the ticket is not completely used
Fee 40 euros per segment
If the ticket is partially used
Conditions for refund in case of no-show for flight
No returns allowed
If the ticket is not completely used
No returns allowed
If the ticket is partially used
Conditions for changing a ticket if there are more than 24 hours left before check-in for a flight ends
Fee 20 euros per segment
If the ticket is not completely used
Fee 20 euros per segment
If the ticket is partially used
Conditions for changing a ticket if there are less than 24 hours left before check-in for the flight ends
Fee 40 euros per segment
If the ticket is not completely used
Fee 40 euros per segment
If the ticket is partially used
Conditions for changes in case of no-show for a flight
Changes are prohibited
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Change conditions when replacing a route
Changes are prohibited
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Premium - Economy
from 3%
Accrual of bonuses
from the air ticket amount
from the air ticket amount
from 8%
Accrual of bonuses
from the amount of additional services (seat selection, excess baggage)
from the amount of additional services (seat selection, excess baggage)
10 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
55 cm x 40 cm x 20 cm (L x W x H)
2x23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
Free 6
Seat selection service
subject to availability of seats at registration
subject to availability of seats at registration
For free
Sport equipment
Upgrade to Business 5 class
Only for owners of “Golden” cards of the “Wings” program
Conditions for returning a ticket if there are more than 24 hours left before check-in for a flight ends
No fees
If the ticket is not completely used
Fee 20 euros per segment
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before check-in for the flight ends
Fee 40 euros per segment
If the ticket is not completely used
Fee 40 euros per segment
If the ticket is partially used
Conditions for refund in case of no-show for flight
No returns allowed
If the ticket is not completely used
No returns allowed
If the ticket is partially used
Conditions for changing a ticket if there are more than 24 hours left before check-in for a flight ends
No fees
If the ticket is not completely used
Fee 20 euros per segment
If the ticket is partially used
Conditions for changing a ticket if there are less than 24 hours left before check-in for the flight ends
Fee 40 euros per segment
If the ticket is not completely used
Fee 40 euros per segment
If the ticket is partially used
Conditions for changes in case of no-show for a flight
Changes are prohibited
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Change conditions when replacing a route
Changes are prohibited
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Business
Comfort
from 3%
Accrual of bonuses
from the air ticket amount
from the air ticket amount
from 8%
Accrual of bonuses
from the amount of additional services (seat selection, excess baggage)
from the amount of additional services (seat selection, excess baggage)
2x total weight up to 15 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
55 cm x 40 cm x 20 cm (L x W x H)
2x32 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
For free
Seat selection service
business class seat
business class seat
For free
Sport equipment
Meals on board
Special menu
depends on the flight direction, time of day and flight duration
depends on the flight direction, time of day and flight duration
Comfort facilities
slippers, blanket, pillow, sleep glasses, UAM logbook
Separate reception
If Business Class check-in counters are available at the airport
Business lounge
Separate landing
Conditions for returning a ticket if there are more than 24 hours left before check-in for a flight ends
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before check-in for the flight ends
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for refund in case of no-show for flight
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for changing a ticket if there are more than 24 hours left before check-in for a flight ends
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for changing a ticket if there are less than 24 hours left before check-in for the flight ends
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for changes in case of no-show for a flight
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Change conditions when replacing a route
Changes are prohibited
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
Business
from 3%
Accrual of bonuses
from the air ticket amount
from the air ticket amount
from 8%
Accrual of bonuses
from the amount of additional services (seat selection, excess baggage)
from the amount of additional services (seat selection, excess baggage)
2x total weight up to 15 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
55 cm x 40 cm x 20 cm (L x W x H)
2x32 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
For free
Seat selection service
business class seat
business class seat
For free
Sport equipment
Meals on board
Special menu
depends on the flight direction, time of day and flight duration
depends on the flight direction, time of day and flight duration
Comfort facilities
slippers, blanket, pillow, sleep glasses, UAM logbook
Separate reception
If Business Class check-in counters are available at the airport
Business lounge
Separate landing
Conditions for returning a ticket if there are more than 24 hours left before check-in for a flight ends
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for returning a ticket if there are less than 24 hours left before check-in for the flight ends
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for refund in case of no-show for flight
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for changing a ticket if there are more than 24 hours left before check-in for a flight ends
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for changing a ticket if there are less than 24 hours left before check-in for the flight ends
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Conditions for changes in case of no-show for a flight
to/from the Russian Federation - no fees
If the ticket is not completely used
to/from the Russian Federation - no fees
If the ticket is partially used
Change conditions when replacing a route
Changes are prohibited
If the ticket is not completely used
Changes are prohibited
If the ticket is partially used
MANDATORY CONDITIONS
An electronic ticket is not valid for carriage if the first leg of the journey has not been used.
Booking fee (YR) is non-refundable
The conditions apply to cases of voluntary withdrawal from the contract of carriage or modification of the contract of carriage.
When the tariff increases, an additional fee is charged for the difference in cost between the tariffs.
NOTES:
- If the flight is operated by a codeshare partner of Ural Airlines, then the rules and conditions for applying the tariffs of the operating carrier (i.e. the airline that actually carried the passengers) apply.
- For children from 0 to 2 years:
Promo: baggage - 0 kg, hand luggage - 10 kg
Economy and other fares: baggage - 10 kg, hand luggage - 10 kg - Meals on board are provided depending on the flight direction, time of day and flight duration. Information about meals on board is available at the link .
- If there are Business Class check-in counters at the airport.
- Only for owners of the "Gold" cards of the "Wings" program.
- A seat at the front of the aircraft, subject to availability at check-in.
- The Business Class cabin is equipped with Economy Class seats for aircraft type A321.
- A fee is charged for the change operation on the ticket.
- The terms of application of tariffs on charter flights may differ.
Please note that when changing an air ticket, the difference between the old and new level is paid additionally, provided that the fare increases. Any operation on an air ticket (refund or change of route/departure date/flight number) is carried out only within 1 year from the date of ticket issue.
Rerouting is only possible within the country, with the possibility of changing either the departure point or the arrival point.
When combining tariffs, the rules of the most restrictive tariff apply.
* Kyrgyzstan, Tajikistan, Armenia, Azerbaijan, Uzbekistan
Economic
Preferential
from 6%
Accrual of bonuses
from the air ticket amount
from the air ticket amount
from 8%
Accrual of bonuses
from the amount of additional services (seat selection, excess baggage)
from the amount of additional services (seat selection, excess baggage)
10 kg
Hand luggage 1
55 cm x 40 cm x 20 cm (L x W x H)
55 cm x 40 cm x 20 cm (L x W x H)
23 kg
Free baggage allowance 2
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
no more than 203 cm in the sum of 3 dimensions and no more than 100 cm on any side
Paid 6
Seat selection service
up to the 15th row
up to the 15th row
For free
Sport equipment
(according to baggage allowance)
(according to baggage allowance)
Conditions for applying the fare before the end of check-in*
Route changes are prohibited
Date changes are not allowed
More than 24 hours before departure - fee 1000 ₽
Less than 24 hours before departure - fee 1500 ₽ + 25% of the paid fare
Returns allowed
no fee 3 days (72 hours) before flight departure; less than 3 days (72 hours) is allowed with a fee of 1500 rubles. for the operation. The ordering fee is non-refundable
Conditions for applying the fare in case of no-show for a flight
Route changes are prohibited
Date changes are not allowed
Freight charge is not refundable
MANDATORY CONDITIONS
An electronic ticket is not valid for carriage if the first leg of the journey has not been used.
Booking fee (YR) is non-refundable
The conditions apply to cases of voluntary withdrawal from the contract of carriage or modification of the contract of carriage.
When the tariff increases, an additional fee is charged for the difference in cost between the tariffs.
NOTES:
- If the flight is operated by a codeshare partner of Ural Airlines, then the rules and conditions for applying the tariffs of the operating carrier (i.e. the airline that actually carried the passengers) apply.
- For children from 0 to 2 years:
Promo: baggage - 0 kg, hand luggage - 10 kg
Economy and other fares: baggage - 10 kg, hand luggage - 10 kg - Meals on board are provided depending on the flight direction, time of day and flight duration. Information about meals on board is available at the link .
- If there are Business Class check-in counters at the airport.
- Only for owners of the "Gold" cards of the "Wings" program.
- A seat at the front of the aircraft, subject to availability at check-in.
- The Business Class cabin is equipped with Economy Class seats for aircraft type A321.
- A fee is charged for the change operation on the ticket.
- The terms of application of tariffs on charter flights may differ.
Please note that when changing an air ticket, the difference between the old and new level is paid additionally, provided that the fare increases. Any operation on an air ticket (refund or change of route/departure date/flight number) is carried out only within 1 year from the date of ticket issue.
Rerouting is only possible within the country, with the possibility of changing either the departure point or the arrival point.
When combining tariffs, the rules of the most restrictive tariff apply.