Baggage allowance

The dimensions of each piece of checked baggage must be no more than 203 cm in the sum of three dimensions.

If the flight is operated by a code-share partner of JSC Ural Airlines, then the rules and Conditions for the application of tariffs of the operating carrier (i.e., the airline that actually transported passengers) apply.

Voluntary refusal of additional services

Voluntary cancellation of the “Additional meals” and “Seat selection + meals” services is possible no later than 36 hours before flight departure. Cancellation of the service less than 36 hours before departure is not possible (the cost is not refundable).

Voluntary cancellation of the Animal Transportation services is possible no later than 24 hours before the flight departure. Cancellation of the service less than 24 hours before departure and before the end of registration is possible with a non-refundable fee of 25% of the cost of the service. Cancellation after registration is not possible (the cost is non-refundable).

Voluntary cancellation of the services “Seat selection”, “Excess baggage”, “Unaccompanied child”, “Commercial correspondence”, “Seat selection + baggage”, etc. is possible no later than 24 hours before flight departure. Cancellation of services less than 24 hours before departure is not possible (the cost is not refundable).

Involuntary refunds due to cancellation or rescheduling of a flight are made in full.