Passenger with reduced mobility. Hearing impaired or impaired.

Mandatory notice when purchasing a ticket about restrictions is required

To do this, you need to make a request for the carriage of a passenger with reduced mobility when booking a ticket at the box office, or by calling the passenger support service 8-800-77-00-262.

The service is provided at all airports: at Russian airports the service is provided free of charge , additional charges may be applied at foreign airports (the cost must be specified at the airport ).

The passenger is accompanied by airport medical personnel from the check-in desk to the aircraft.

When confirming the service for the transportation of such a passenger, at the airport of departure upon check-in, the wheelchair is checked into the baggage (transported free of charge), further movement at the airport and to the place in the cabin will be provided by airport employees.