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Rules

Hazardous Substances and objects

Hazardous Substances and objects

Buying and returning a ticket
Baggage
Preparation for flight
At the airport
On board
- Rules of Conduct
After the flight
- Rules for filing a claim
Frequently asked questions

Dangerous substances and objects are allowed to be transported on board the aircraft in compliance with the required conditions.

Cold weapons and sharp objects
Firearms and small arms
Requirements for dangerous goods carried by passengers or crew members

Buying and returning a ticket
Baggage
- Extra luggage
- Baggage transportation
- Hand luggage
- Liquid
- Transportation of musical instruments
- Animals
- Cultural values
- Hazardous Substances and objects
  Hazardous Substances and objects
  Dangerous substances and objects are allowed to be transported on board the aircraft in compliance with the required conditions.
- Rules for transporting sports equipment
- Plants
- Customs restrictions
- Baggage transportation
- Requirements for packed baggage
Preparation for flight
At the airport
On board
- Rules of Conduct
After the flight
- Rules for filing a claim
Frequently asked questions

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check-in
Flight schedule
Flight status

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Passenger Support Service:

8 800-7700-262 , +7 (499) 920-22-52

+99 655-04-00-00-5 (for passengers from Kyrgyzstan)
+99 277-77-70-80-8 (for passengers from Tajikistan)

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