Storage of unclaimed baggage at airports of EAEU member countries (Russian Federation, Armenia, Kyrgyzstan, Belarus, Kazakhstan)
If you think that you might have forgotten your belongings at an airport in Russia, Armenia, Kyrgyzstan, Belarus and Kazakhstan, then read the following rules for storing forgotten items and unclaimed baggage.
The storage period for found items and unclaimed baggage is 180 days from the date of their receipt for storage. In this case, forgotten items are stored free of charge for two calendar days. If this period is exceeded, storage of your items will need to be paid according to the price list. It is important to take into account that when calculating the amount, incomplete days are considered complete. You can pay for storage and delivery of items using an invoice.
When you receive a forgotten item or baggage, you will need to present your unclaimed baggage tag and passport.
Price list for services “Service of unclaimed baggage at EAEU airports” from November 22, 2023
| Name of service | Cost, rub. (per piece of luggage) |
Services for organizing the delivery of unclaimed baggage | 2 500 |
Unclaimed baggage storage | 350/day (starting from 3 days of storage) |
Baggage delivery to the airport | 3 500 |
Delivery of oversized baggage (over 203 cm in the sum of three dimensions and/or over 100 cm in one dimension) to the airport (additional charge) | 6,000 |
Delivery of heavy luggage (weighing from 24 to 50 kg) to the airport (additional charge) | 6,000 |
Baggage delivery from the airport to the address (at the passenger’s request) (additional charge) | transport company tariff |
* Services for servicing unclaimed baggage outside the EAEU countries are provided subject to technical availability.
Storage of unclaimed baggage at airports of EAEU member countries (Russian Federation, Armenia, Kyrgyzstan, Belarus, Kazakhstan)
If you think that you might have forgotten your belongings at an airport in Russia, Armenia, Kyrgyzstan, Belarus and Kazakhstan, then read the following rules for storing forgotten items and unclaimed baggage.
The storage period for found items and unclaimed baggage is 180 days from the date of their receipt for storage. In this case, forgotten items are stored free of charge for two calendar days. If this period is exceeded, storage of your items will need to be paid according to the price list. It is important to take into account that when calculating the amount, incomplete days are considered complete. You can pay for storage and delivery of items using an invoice.
When you receive a forgotten item or baggage, you will need to present your unclaimed baggage tag and passport.
Price list for services “Service of unclaimed baggage at EAEU airports” from November 22, 2023
| Name of service | Cost, rub. (per piece of luggage) |
Services for organizing the delivery of unclaimed baggage | 2 500 |
Unclaimed baggage storage | 350/day (starting from 3 days of storage) |
Baggage delivery to the airport | 3 500 |
Delivery of oversized baggage (over 203 cm in the sum of three dimensions and/or over 100 cm in one dimension) to the airport (additional charge) | 6,000 |
Delivery of heavy luggage (weighing from 24 to 50 kg) to the airport (additional charge) | 6,000 |
Baggage delivery from the airport to the address (at the passenger’s request) (additional charge) | transport company tariff |
* Services for servicing unclaimed baggage outside the EAEU countries are provided subject to technical availability.