“Ticket” means the actual passenger ticket and baggage receipt, or this itinerary/receipt, as applicable, in the case of an electronic ticket, of which these terms and conditions and notices form part;

“Carrier” - all air carriers that transport or undertake to transport a passenger and his baggage under this agreement or provide any other services related to this air transportation;

“E-Ticket” means the Itinerary/Receipt issued by or on behalf of the carrier, Electronic Coupons and, if applicable, boarding document;

"Montreal Convention" is a Convention for the unification of rules for international air transport, signed in Montreal on May 28, 1999.

Transportation performed under this contract is subject to the liability rules established by the Montreal Convention, except in cases where the transportation is not “international transportation” as defined by that convention. When resolving disputes arising between the Airline and a passenger under an international air carriage agreement, the applicable law is the law of the Russian Federation.

To the extent not inconsistent with the foregoing, carriage performed hereunder and other services provided by each carrier are subject to: (i) the terms and conditions set forth in this ticket; (ii) applicable tariffs; (iii) the conditions of carriage and the rules relating thereto which are part of this document (which can be found at any office of the carrier), except for carriage carried out in the United States or Canada, and territories outside of these countries in which tariffs apply, operating in those countries.

The carrier's name may be indicated in an abbreviated form on the ticket. The full name and its abbreviation are contained in tariff directories, conditions of carriage, rules and schedules of the corresponding carrier. The carrier's address is the departure airport indicated on the ticket opposite the first abbreviated name of the carrier. Agreed stopping points are the points indicated on this ticket or designated in the carrier's schedule as stopping points along the passenger's route. Transportation performed under this contract by several successive carriers is considered as a single transportation.

A carrier issuing a ticket for carriage on the air lines of another carrier acts as an agent of the latter.

Any exclusion or limitation of the carrier's liability shall apply to the carrier's agents, employees or representatives and to any person whose aircraft is used for transportation by the carrier and that person's agents, employees or representatives.

Checked baggage is issued to the bearer of the baggage tag. In case of damage to baggage during international transportation, notification must be provided to the carrier in writing immediately upon discovery of the damage, but no later than 7 days from the date of receipt of the baggage. In case of delay in delivery, notification must be submitted no later than 21 days from the date of baggage collection. See rates and conditions for non-international shipments.

The validity period of this ticket is set at one year from the date of issue, unless otherwise specified in this ticket, fare guides, conditions of carriage or relevant rules. The carrier may refuse transportation if the required fare has not been paid.

The carrier undertakes to take all measures within its power to transport the passenger and luggage within a reasonable time. The time indicated in the schedule and other documents is not guaranteed and does not form part of this contract. The carrier may, without notice, transfer the passenger for carriage to another carrier, change the aircraft, change or cancel boarding at the points specified in the ticket, if necessary. The carrier is not responsible for ensuring flight connections.

The passenger must comply with the requirements of government authorities regarding movement, present entry, exit and other necessary documents and arrive at the airport at the time appointed by the carrier, if this time is not established, then at a time sufficient to complete pre-flight formalities. Responsibility for failure to comply with the visa regime rests with the passenger.

No agent, employee or representative of the carrier has the right to modify or cancel the provisions of this agreement.

If certain conditions are met, a simplified procedure for carrying out customs operations may be applied, according to which: luggage can be processed by transfer to the final destination only if it does not contain goods subject to customs declaration in writing. Please note that the application of this procedure does not exempt the transfer/transit passenger from: compliance with other requirements of the customs legislation of the Customs Union and the legislation of the Russian Federation on customs affairs; from liability for violation of the customs legislation of the Customs Union and the legislation of the Russian Federation on customs affairs.